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Inna Chornokan on Building an Aesthetics Business Around Confidence, Trust and First Impressions

By: Olga Amraie

From entering aesthetic medicine in 2021 to building IC Med Spa and completing more than 10,000 procedures overall, Inna Chornokan is developing a business around a simple idea. In a fast-moving world, appearance can shape a first impression, but lasting trust still has to be earned.

A business meeting may last an hour. A first impression can begin before anyone says a word.

Research from Princeton University found that people can form impressions from an unfamiliar face after exposures as short as 100 milliseconds (one-tenth of a second). Participants made rapid judgments involving qualities such as trustworthiness, competence, and likeability. Crucially, subsequent research has also warned that appearance-based judgments can be inaccurate.

That tension is familiar to Registered Nurse (RN) Inna Chornokan.

Appearance cannot create competence. An aesthetic procedure cannot build a company, negotiate a contract, or make someone good at her job.

But in a business culture of video calls, conferences, social media, interviews, and rapid introductions, Chornokan believes many accomplished people want their outward presentation to feel consistent with how they see themselves.

For her, that is where aesthetics and business unexpectedly meet.

Not in the pursuit of perfection.

In confidence, presentation, and trust.

From Medicine to Building an Aesthetics Business

Chornokan did not enter aesthetics through beauty marketing.

Her professional background began in medicine and nursing, including clinical work and experience as an operating-room nurse. She entered aesthetic medicine in 2021.

Since then, Chornokan says she has completed approximately 80 aesthetic training and certification programs in the United States and Europe between 2021 and 2026 and performed more than 10,000 aesthetic procedures overall.

Today, her practice, IC Med Spa, operates in Brooklyn, Manhattan, and Staten Island, according to information provided by Chornokan. Her work includes facial aesthetics such as Botox and fillers as well as body-focused treatments including Liquid BBL.

The numbers matter, but Chornokan does not see procedure volume alone as the foundation of an aesthetics business.

The harder asset to build is trust.

And the wider industry data suggests consumers are paying close attention to whom they trust with their appearance.

The Aesthetics Business Is Also a Reputation Business

The American Society for Dermatologic Surgery’s 2025 consumer survey, based on more than 3,500 U.S. consumers, found that 70 percent of respondents were considering a cosmetic procedure.

But what is particularly interesting from a business perspective is how consumers choose a provider.

Nearly half said a provider’s social media presence affects their decision to schedule an appointment. Seventy-four percent follow the social media of a provider they see or are considering, while 94 percent said rating and review websites affect provider selection. The survey also identified factors such as licensure and professional specialty among important influences on consumer decisions.

In other words, the modern aesthetics business begins long before a patient enters the treatment room.

A potential patient may already have searched the provider’s name, reviewed credentials, watched videos, studied before-and-after images, read reviews, and formed an impression of the practice.

For an aesthetic entrepreneur, reputation has effectively become part of the product.

Chornokan’s response has been to continue investing in education while building a practice around consultation and individualized assessment rather than treating every request as an automatic order.

That distinction is particularly important in a field where the customer may arrive already knowing the name of the procedure she thinks she needs.

Why Confidence Matters to Successful Women

There is a dangerous way to discuss appearance in business, and that is to suggest that a woman needs to look young or conventionally beautiful to be taken seriously.

That is not Chornokan’s argument.

Competence is competence.

Achievement is achievement.

And the Princeton research on first impressions should not be misread as proof that facial appearance reveals character. Researchers themselves have found that appearance-based judgments can be unreliable.

Yet the existence of rapid first impressions is difficult to ignore.

For a businesswoman walking into a meeting, appearing on a video call, speaking at a conference, or being photographed for her company, professional presentation can be intentional in the same way that clothing, posture, grooming, and communication are intentional.

Chornokan says the women she works with are not necessarily asking to become younger versions of themselves.

A more interesting request is often closer to this:

I feel energetic, capable, and successful. I want the person I see in the mirror to feel consistent with that.

That is a very different aesthetic objective from trying to become someone else.

What Does It Mean to “Look Expensive”?

The phrase appears constantly in fashion and beauty culture.

“Expensive hair.”

“Expensive skin.”

An “expensive-looking” wardrobe.

But Chornokan’s aesthetic philosophy suggests another interpretation.

Looking polished does not have to mean displaying more treatment.

It can mean appearing rested, balanced, intentional, and well cared for without making the procedure itself the first thing another person notices.

This is particularly relevant for executives, entrepreneurs, and other professionals who do not necessarily want to walk into a room looking “done.”

They may simply want to look like themselves on a good day.

That creates an interesting challenge for aesthetic medicine.

The treatment has to produce enough change to matter to the patient without making the treatment more visible than the person.

Why Influential and Highly Visible People Can Be Different Aesthetic Consumers

Public-facing professionals operate under a particular kind of visual pressure.

Actors, models, entertainers, creators, executives, and entrepreneurs may be photographed frequently or seen on camera. Their faces can become part of a public identity in a way that is less common in many other professions.

That can make discretion, natural-looking results, scheduling, and trust especially important considerations.

Chornokan says her work has included patients from highly visible and image-conscious environments.

Confidentiality should not be sacrificed to make a practitioner appear more important.

In fact, for high-profile clients, discretion may itself be part of what trust means.

The Product Is Not the Expertise

A syringe can be purchased.

Professional judgment cannot.

That difference sits at the center of Chornokan’s approach to aesthetic medicine.

A patient may enter a consultation convinced that she needs filler in one particular area. But Chornokan’s assessment may lead to a different recommendation, or to the conclusion that the requested treatment is not the most appropriate starting point.

She describes an assessment process that considers the face from multiple angles, including its proportions, symmetry, skin, movement, and relationships between different structures.

Chornokan sometimes refers to this rapid initial way of reading the face as her Thirty-Second Facial Assessment.

The phrase should not be confused with a validated diagnostic test or a substitute for a full clinical assessment. Rather, it describes the observational framework she says she has developed through clinical and aesthetic work.

From a business perspective, the principle behind it is more important than the name:

The syringe should follow the assessment, not lead it.

Can an Aesthetics Business Grow by Recommending Less?

This is where aesthetics creates an unusual business problem.

In most businesses, selling more product sounds like success.

In aesthetic medicine, more product is not necessarily a better decision.

A patient asking for several syringes may not need several syringes. Someone requesting filler may benefit from discussing a different approach. Another person may need more information before making any decision.

Chornokan’s philosophy is that professional judgment has to come before the transaction.

That can appear counterintuitive from a short-term sales perspective.

But an aesthetic practice has something more valuable than one transaction to protect, and that is the patient’s trust in the person making recommendations about her face or body.

The business lesson is surprisingly transferable.

Expertise is valuable partly because it knows when the obvious sale is not the right solution.

Confidence Is Becoming Part of the Modern Professional Image

The wider aesthetics market shows how mainstream appearance-related spending has become.

The American Society of Plastic Surgeons reported more than 28.5 million minimally invasive cosmetic procedures in the United States in 2024, compared with nearly 1.6 million cosmetic surgical procedures. Neuromodulator injections alone accounted for almost 9.9 million procedures, while hyaluronic acid fillers exceeded 5.3 million.

Those numbers do not prove that aesthetic treatment makes anyone more successful.

They do show that millions of consumers are incorporating aesthetic treatments into the way they manage their appearance.

For Chornokan, confidence is part of that conversation.

But confidence should not be confused with perfection.

Aesthetic medicine cannot create professional authority. It cannot replace education, preparation, experience, or results.

What it may do for an individual patient is help reduce a gap between how she feels internally and how she believes she presents herself externally.

That is a personal decision, not a business requirement.

First Impressions Happen Fast. Trust Takes Longer.

The Princeton findings create a useful paradox for modern business.

People may form impressions of a face in a fraction of a second. But those impressions are not reliable measurements of someone’s character or ability.

So the goal cannot reasonably be to engineer a face that makes everyone trust you.

Nor should aesthetic medicine promise that looking younger will create professional success.

Chornokan sees a more realistic role for appearance.

A person can choose how intentionally she presents herself.

She can choose her clothing.

Her hair.

Her posture.

Her communication.

Her skincare.

And, if she wants to, her aesthetic treatments.

But none of those choices can do the work of competence for her.

Appearance may participate in a first impression. Reputation is what survives it.

How Inna Chornokan Is Building Her Name in Aesthetic Medicine

Chornokan’s business story is still relatively young.

She entered aesthetic medicine in 2021, and by 2026 she reports having completed approximately 80 training and certification programs and more than 10,000 procedures overall while developing IC Med Spa across three New York City locations.

Her professional interests now span facial aesthetics, Full Face Botox, fillers, Liquid BBL, and other aesthetic treatments.

But the more significant business proposition may be the philosophy connecting them.

Assessment before product.

Education before certainty.

Natural-looking change rather than visible excess.

And trust before transaction.

In an industry increasingly shaped by social media, online reviews and consumers who research providers before they ever make contact, those principles are not separate from business strategy.

They are part of it.

The 2025 ASDS consumer data makes that shift particularly visible. Consumers are not simply searching for procedures. They are evaluating the people who perform them.

For Inna Chornokan, that means building an aesthetic business is ultimately about more than making someone look different.

It is about understanding why that person wants a change in the first place.

A successful woman may not want to look 25 again.

She may want to enter a room looking rested, polished, and as confident as she feels.

And when first impressions can begin in milliseconds, that desire is understandable.

But the lasting business lesson runs almost opposite to the first-impression economy.

Confidence can enter the room before the conversation begins. Competence, judgment, and trust are what have to remain after it ends.

Disclaimer: This article is for informational purposes only and does not constitute medical advice, diagnosis, or treatment recommendations. The information presented should not replace consultation with a qualified healthcare professional. Individual experiences, treatment outcomes, and results may vary. Readers should consult a licensed medical professional before considering any medical or aesthetic procedure.

What Nervous Speakers Get Wrong About Their Nerves

By: Mike Fruciano, Founder of Effective Presentations

Most people who are afraid of public speaking have the same goal. They want the nerves to go away.

I understand why. A racing heart and a dry mouth are miserable when you’re about to walk to the front of a room. But after two decades of working with nervous speakers, I can tell you the nerves rarely disappear completely. Not for beginners, and not for many people who speak for a living.

Many speakers who look calm still feel nervous. They have learned how to keep speaking clearly while the nerves are there.

What You Feel Is Not What They See

In our public speaking training workshops, people present and then watch the recording. The reaction I hear most often is some version of “I didn’t look nearly as nervous as I felt.”

That moment matters. Nervous speakers often assume the audience can see everything they feel. Some signs, such as shaking hands or rushing, may be noticeable. But the audience usually notices much less nervousness than the speaker feels. A pounding heart or a brief struggle to remember the next point can feel much bigger to you than it looks to anyone else.

Seeing that difference can take some pressure off. Instead of trying to hide every sign of nervousness, speakers can concentrate on helping the audience understand their message.

Avoiding It Costs More Than You Think

The most expensive part of a fear of speaking isn’t the bad presentation. It’s all the presentations that never happen.

I’ve talked with plenty of capable professionals who quietly built their careers around avoiding the front of the room. They let a colleague present their project. They stay silent in meetings when they have the better idea. They pass on the role that comes with a monthly leadership update.

Those missed opportunities may never appear in a performance review. Over time, though, they can limit how often a person’s ideas are heard and how ready others believe they are to lead.

What Actually Helps

Some familiar advice does little to prepare you for the moment you stand up. Picturing the audience in their underwear gives you nothing useful to do. Memorizing every word can also make a presentation fragile: forget one line, and you may struggle to find your way back.

Here’s what does work.

Practice your opening until it feels familiar. Know your first point and how you want to introduce it, without depending on a word-for-word script. For many speakers, the opening is the hardest part. A well-rehearsed start gives you something dependable to focus on while you settle into the presentation.

Slow down on purpose. Nervous speakers rush, and rushing makes them more nervous. A deliberate pause feels endless to you and perfectly normal to the audience. It also gives you a second to breathe and find your next thought.

Talk to one person at a time. Rather than sweeping your eyes around the room, finish a thought while looking at one person, then move naturally to someone else. That can make the experience feel more like a conversation and help you connect with the people listening.

Build experience where the stakes are low. Speak up in the weekly team meeting. Volunteer for a five-minute update. Small opportunities to practice make speaking in front of others more familiar before a major presentation comes along.

Practice With Feedback Beats Practice Alone

Practicing alone helps you become familiar with your material. Practicing in front of someone who can give useful feedback helps you understand how it comes across. Ask a colleague whether you rushed, where a pause would help, and whether your main point was clear.

That’s why good public speaking training is built around practice, not lectures. You present to a small group, get coached on one or two specific changes, and try again. You see your progress on video instead of having to take someone’s word for it.

You may never stop feeling the nerves before you speak. That’s fine. The goal is to reach the point where they show up and you give a good presentation anyway.

Mike Fruciano founded Effective Presentations in 2004 to help professionals become clear, capable speakers. The Lakewood, Colorado company offers in-person and virtual workshops, 1-on-1 coaching, and corporate training, and has worked with more than 100,000 people, from small business owners to teams at large corporations.

Google and McKinsey Sign 10-Year Carbon Removal Agreement

Google and McKinsey have agreed to purchase 320,000 metric tons of carbon removal credits over 10 years from a silvopasture project in Brazil developed by Working Trees. The project combines cattle grazing with tree cultivation, linking corporate carbon removal purchases to agricultural land management across parts of the Amazon and Cerrado regions.

Key Takeaways

  • The agreement covers 320,000 metric tons of carbon removal credits over 10 years.
  • Working Trees is developing the project through silvopasture, which integrates trees with livestock grazing.
  • The project’s initial phase covers 8,700 hectares of land in Brazil.
  • The broader planned project covers 50,000 hectares across the Amazon and Cerrado regions.
  • Google and McKinsey are the corporate buyers named in the agreement.

Google and McKinsey Agree to a 10-Year Carbon Removal Purchase

The Google carbon removal agreement covers purchases linked to a Brazilian land-management project developed by Working Trees. The arrangement establishes a 10-year purchasing commitment for 320,000 metric tons of carbon removal credits.

The project combines livestock production with tree cultivation rather than using land exclusively for conventional forestry. The approach allows cattle grazing and tree growth to form part of the same agricultural system.

Carbon removal credits are associated with activities intended to remove carbon dioxide from the atmosphere and store the carbon. Their environmental value depends on the removals delivered and the methods used to measure and verify those outcomes.

For corporate buyers, documenting environmental claims is a separate part of managing sustainability commitments. Companies assessing their reporting practices can refer to guidance on corporate sustainability reporting compliance, which covers the collection and disclosure of environmental data.

The agreement connects the corporate buyers to a specific land-based project in Brazil, with Working Trees responsible for developing the associated activities.

Working Trees Develops a Silvopasture Project in Brazil

Working Trees is developing the project using silvopasture, an agricultural land-management method that combines trees and livestock grazing. The approach integrates tree cultivation into land used for cattle production.

The project covers planned activities in Brazil’s Amazon and Cerrado regions. Its agricultural focus distinguishes it from projects based solely on planting trees or restoring forest cover.

For Google and McKinsey, the credits are linked to carbon removal activities carried out through the project. The amount of carbon removed will depend on project performance and the methods used to account for the resulting removals.

Initial Project Phase Covers 8,700 Hectares

The initial phase of the Working Trees project covers 8,700 hectares, forming part of a broader plan involving 50,000 hectares in Brazil.

The two figures describe different stages of the project’s intended scale. The initial area represents the first phase, while the larger figure covers the planned development across additional land.

The project integrates trees with livestock grazing rather than treating agricultural production and tree cultivation as separate activities. Its implementation therefore involves managing both components within the designated areas.

The land area and contracted carbon removal volume measure different aspects of the agreement. The 50,000-hectare plan describes the project’s intended physical scope, while the 320,000 metric tons represents the volume of carbon removal credits covered by the purchasing commitment.

The amount of carbon dioxide removed cannot be established from acreage alone. Tree growth, carbon storage and the methods used to measure and verify removals affect the environmental results attributed to a project.

Expansion Plans Extend Across the Amazon and Cerrado

The broader project plan covers areas across Brazil’s Amazon and Cerrado regions, extending the proposed silvopasture activities beyond the initial phase.

The Amazon and Cerrado are distinct regions with different environmental conditions. Implementing a land-management project across both requires activities suited to the locations involved, including the integration of trees with existing livestock operations.

The planned expansion covers 50,000 hectares, compared with the 8,700 hectares identified for the initial phase. The larger figure represents the intended project area rather than confirmation that all the land has already been developed.

The project’s connection to the Amazon and Cerrado makes land management central to its execution. The carbon removal credits depend on the environmental results associated with the underlying activities, rather than acreage alone.

Corporate environmental purchasing commitments can also involve renewable electricity rather than carbon removal credits. Microsoft’s long-term renewable energy purchasing strategy provides a separate example of a company using energy procurement agreements to support its sustainability objectives while expanding its technology operations.

The two approaches involve different environmental activities: renewable energy purchases support electricity sourcing, while carbon removal credits are tied to projects intended to remove carbon dioxide from the atmosphere.

Corporate Carbon Removal Commitments Depend on Project Delivery

The agreement connects corporate credit purchases with the performance of the project supplying those credits. Google and McKinsey have committed to purchasing a defined volume over a decade, while Working Trees is developing the associated land-management initiative.

Carbon removal projects must distinguish planned activity from completed environmental results. Establishing a project area or planting trees does not, by itself, determine the amount of carbon dioxide removed and stored.

Project delivery involves implementing the land-management activities and measuring the resulting carbon removals. Verification helps purchasers establish whether credits correspond to the environmental outcomes they represent.

The agreement’s 10-year duration places the purchases within a defined period. The contracted volume provides a quantitative target for the credit purchases, but it does not independently establish the timing of individual deliveries or the amount removed in any particular year.

The agreement identifies the buyers, developer, project approach, land area and total contracted volume. Actual environmental performance depends on project delivery and the evidence supporting the associated removals.

Frequently Asked Questions

How many carbon removal credits will Google and McKinsey purchase?

The agreement covers 320,000 metric tons of carbon removal credits. The credits are associated with the silvopasture project developed by Working Trees in Brazil.

How long does the Google and McKinsey carbon removal agreement last?

The purchasing commitment covers a 10-year period. The agreement links the buyers to a defined volume of carbon removal credits over that period.

What is silvopasture, and how does it work?

Silvopasture combines tree cultivation with livestock grazing on the same agricultural land. It integrates trees into land used for cattle production rather than separating forestry and grazing activities.

Where is the Working Trees carbon removal project located?

The project is in Brazil, with the broader planned development extending across the Amazon and Cerrado regions.

How much land is included in the project’s planned expansion?

The initial phase covers 8,700 hectares, while the broader plan covers 50,000 hectares. The larger figure represents the intended project area.