US Business News

Senior Housing Operators Tackle Workforce Crisis for 2025 & Beyond

By: Jay Feldman

The senior living industry is confronting a workforce crisis head-on with bold and decisive action. Despite employment levels rebounding to pre-pandemic numbers, staffing shortages remain a challenge that demands innovative solutions. These obstacles have persisted for years, but senior housing operators with vision and determination refuse to let them hinder growth or limit care for residents.

Under the leadership of Charles Swanson and Curtis Twilley, Scandia Retirement Community is taking control of the situation, introducing groundbreaking initiatives aimed at improving employee well-being, ensuring financial stability, and fostering long-term success.

Understanding the Workforce Shortage

Studies confirm that nearly every senior living facility in the United States—from independent living communities to community-based residential facilities (CBRFs)—faces critical workforce shortages. This stems from key factors such as:

  • Shortage of Skilled Workers: Senior living leaders consistently highlight a lack of qualified candidates for open positions.
  • Rising Housing Costs: Approximately 44% of senior housing employees report being unable to afford living within 10 miles of their workplace, resulting in commutes averaging over 40 minutes.

Scandia Launches the Workforce Crisis Initiative

Senior Housing Operators Tackle Workforce Crisis for 2025 & Beyond

Photo: Unsplash.com

In response to these challenges, Scandia Retirement Community has launched the Workforce Crisis Initiative, a comprehensive program urging senior housing operators to take proactive measures that prioritize employee well-being. This includes providing housing stipends for employees and opening an endowment fund with a bank similar to State Street Corporation to address the rising burdens employees face. From the fires in California to the challenges of everyday life, such a fund can collectively or individually meet the needs of employees.

An endowment fund also provides significant tax benefits for operators. Contributions to the fund are tax-deductible, and the fund’s earnings grow tax-free, allowing operators to build long-term resources to support employees in times of crisis or when they struggle to afford housing near their workplaces. By alleviating financial strain and improving access to resources, these measures strengthen the workforce and ensure a more stable, supportive environment for both employees and residents.

The initiative equips operators with innovative tools to reinvest in their workforce, elevate living conditions, and provide critical financial support. By leveraging strategic financing options and exploring new techniques, Scandia is demonstrating how bold leadership can solve complex problems.

Tackling Workforce Challenges Through Employee-Centered Solutions

Scandia’s initiative includes several transformative programs aimed at improving employee well-being and retention:

  • Housing Allowances and Rental Stipends: Supporting employees by covering a portion of their housing costs to help them live closer to their workplaces.
  • Bonuses and Financial Assistance: Providing resources for emergency expenses and student loan debt, reducing financial stress for employees.
  • Boosting Job Satisfaction: Addressing burnout and improving employee retention through enhanced compensation and workplace support systems.

These solutions are more than just responses to staffing challenges; they reflect a commitment to creating a healthier, more stable environment for employees, residents, and the organization as a whole.

Overcoming  Quantitative Easing

The effects of broader economic policies, such as quantitative easing (QE), have added financial strain to senior housing employees. Rising real estate prices, fueled by QE, have made it increasingly difficult for employees to afford housing near their workplaces. Inflation has further eroded purchasing power, compounding these challenges.

By embracing innovative financing and asset management strategies, Scandia is offsetting these systemic challenges and empowering employees to thrive in a supportive environment.

Supporting Employees in Real-Time

Scandia’s commitment to its workforce is more than theoretical. Recently, Scandia provided immediate roadside assistance to an employee, Angel Studley, who was stranded due to car trouble. By acting swiftly and prioritizing employee well-being, Scandia demonstrated its dedication to creating tangible, real-world support for its team.

“We’ve all faced tough times in life,” Swanson says. “It’s essential to recognize and address the financial and personal challenges our employees encounter every day.”

I enjoy working at Scandia because the close-knit environment allows for meaningful connections with my coworkers and residents,” Angel explains. “The support I receive from management is incredible. Whether it’s navigating challenges like balancing work, personal life, or pursuing cosmetology school, or finding solutions to unique life situations, I know I can always rely on my team to have my back.”

Preparing for a Changing Financial Landscape

Scandia’s leadership is also exploring creative methods to increase liquidity and property valuations. By utilizing asset management strategies, such as traditional sales, 1031 exchanges, and reinvestment opportunities, operators can strengthen financial stability while reinvesting in their workforce.

Setting a New Standard

Scandia Retirement Community’s Workforce Crisis Initiative is setting a bold precedent for addressing staffing challenges while enhancing property valuations. By focusing on employee well-being, leveraging innovative financing, and implementing sustainable practices, Scandia is paving the way for a thriving senior housing industry.

“This is about more than solving a staffing shortage,” Swanson emphasizes. “It’s about redefining an industry to support its employees, elevate its services, and establish a gold standard for the future of senior living within a technological era.”

Published by Tom W.

Crafting Social Authority: The Art of Building Trust in the Digital Age

What is Social Authority?

Social authority emerges as a critical factor in how businesses navigate the digital landscape. It manifests as the trust and credibility brands hold in the eyes of their audience. In an age where consumers demand authenticity and transparency, building social authority can differentiate your brand from competitors. This concept extends beyond mere online presence; it embodies the relationships businesses cultivate with customers through engagement and consistent messaging.

“Social authority isn’t built overnight; it’s crafted post by post, story by story, with relentless authenticity.” – Arias WebsterBerry

The Importance of a Strong Online Presence

Today’s consumers often form their first impressions through digital channels. An online presence is often a company’s first opportunity to connect with potential customers. Without it, businesses may face the challenge of being overlooked. Search engines and social media are pivotal in this equation, driving traffic to websites and enhancing visibility. Brands that actively manage their online image are more likely to connect with target audiences, thereby fostering loyalty and trust.

Understanding Your Audience: The Key to Engagement

Engagement begins with knowledge. To build social authority, it is essential to understand who your audience is and what they need. Tailoring messages to resonate with the specific interests and pain points of potential customers is critical. This personalized approach fosters a connection that is genuine and impactful. Social listening tools play a vital role in gathering insights into audience preferences, allowing businesses to adapt their strategies accordingly.

Strategies for Building Social Authority

Effective strategies for building social authority often blend authentic storytelling with strategic outreach. Establishing a clear narrative helps humanize the brand and allows audiences to connect emotionally. Regularly interacting with followers, through comments or direct messages, shows that a brand values its community. Additionally, collaborating with influencers can enhance credibility. When a trusted voice endorses your brand, it can help enhance visibility and foster trust.

Content Creation: Telling Your Story with Purpose

Quality content serves as the backbone of any successful marketing strategy. Rather than simply promoting products, brands should focus on sharing stories that inspire and inform. Content should be relevant and cater to the interests of the audience. Blogs, videos, and podcasts can all serve as effective mediums to convey messages. Engaging visuals coupled with well-crafted narratives can transform a mundane message into something memorable.

Photo Courtesy: Arias WebsterBerry

Leveraging Social Media Platforms Effectively

Different platforms offer unique opportunities for engagement and audience interaction. Each social media channel has its own set of user demographics, making it crucial for brands to select the most suitable platforms for their message. For instance, visual platforms like Instagram may favor brands with rich visuals, while Twitter may lend itself to real-time interactions. A diversified social media strategy can amplify reach and foster a more extensive community of followers.

The Role of Consistency in Establishing Trust

Consistency remains vital in building and maintaining social authority. Regular updates and a unified brand message across all channels signal reliability to the audience. Consistent communication reinforces the brand’s identity and helps cultivate long-term relationships with customers. In contrast, sporadic messaging or sudden shifts in tone can confuse and alienate audiences, undermining trust that took time to build.

Measuring Success: Metrics That Matter

No strategy is complete without measuring its effectiveness. Identifying and tracking relevant metrics helps businesses understand their social authority’s growth. Engagement rates, website traffic, and conversion statistics provide valuable insights into what resonates with the audience. Tools like Google Analytics and social media insights platforms can facilitate this measurement process. Regularly evaluating these metrics allows for timely adjustments to the overall strategy.

Photo Courtesy: Arias WebsterBerry

Client-Centric Approaches: Personalization in Marketing

Emphasizing a client-centric approach can significantly enhance engagement rates. Personalization lies at the heart of successful marketing strategies. By understanding individual customer journeys, businesses can deliver tailored experiences that speak directly to real needs. Brands that invest time in customizing communication and offerings may experience higher satisfaction rates and increased loyalty.

Published by Drake M.

Tracy Lamourie: The Visionary (And Very Red!) Publicist Redefining Media Relations

By: Sanderson Paul

Tracy Lamourie is a reputable publicist, media personality, and a celebrated advocate for social justice. As the Founder and Managing Director of Lamourie Media Inc., Tracy has established herself as a global force in public and media relations, helping clients from diverse industries secure impactful media coverage and build their brands.

Tracy’s career is marked by innovation and a dedication to amplifying her clients’ voices. From entertainment projects and startups to nonprofits and small businesses, her work has secured media placements in high-profile outlets like Rolling Stone Magazine, NBC TV, The Hollywood Times, and more.

Her ability to adapt strategies to suit various industries has made her a leader in the field, and her influence continues to grow internationally. Tracy approaches public relations with a unique vision, focusing on connection and storytelling to ensure that each client’s message resonates with the right audience.

Tracy’s extraordinary accomplishments are deeply connected to the support and partnership of her husband, Dave Parkinson. The couple recently celebrated their 30th wedding anniversary and shared a remarkable journey of advocacy, creativity, and professional success. Dave, the co-founder of Lamourie Media, is also deeply involved in media and social justice initiatives and has been a vital collaborator in their shared ventures.

In October 2023, Tracy and Dave embarked on a new adventure by moving to Malta. This relocation marked a fresh chapter in their lives, allowing them to expand their work internationally while immersing themselves in Malta’s vibrant creative community. The move has further strengthened their global presence and connections in the media and entertainment industries.

As parents to two adult children, Haily and Cassidy, Tracy and Dave value family as the foundation of their accomplishments. Their shared commitment to supporting one another and fostering growth has played a pivotal role in their professional and personal lives.

Venturing Into the World of Film

In recent years, Tracy and Dave have increasingly focused their efforts on the world of film, leveraging their media expertise to support and collaborate on cinematic projects. Their involvement includes publicizing independent films and working directly on production initiatives. This career evolution reflects their passion for storytelling and ability to adapt their skills to new creative mediums.

Their contributions to film amplify filmmakers’ voices and showcase their dedication to fostering innovation and creativity in the arts. Whether it’s through their public relations expertise or hands-on collaboration, Tracy and Dave are leaving their mark on the global film industry.

Tracy Lamourie’s Signature Style

Tracy is also becoming increasingly known for her bold and unique sense of fashion. With her signature bright red hair and matching red nails, she has cultivated a personal brand that stands out as much as her professional achievements. Tracy is rarely seen wearing anything but her trademark color, red, which has become her emblem of confidence and individuality.

Her style caught international attention at the 2024 Cannes Film Festival, where she was featured in luxury fashion publications for her breathtaking one-of-a-kind dress created by Maltese designer Gabrielle Fenech. The stunning ensemble, a masterpiece of artistry and elegance, cemented Tracy’s reputation as a fashion icon in addition to her influence in media and advocacy.

A Global Presence

With their recent move to Malta, Tracy’s career has taken on a more international focus. She continues to present at major global conferences, sharing her expertise on leadership, branding, and the power of public relations. From the Med-Tech World conference in Malta to the Small Business Expo in Denver, her presence on the speaking circuit demonstrates her influence as a thought leader.

As Tracy Lamourie continues to evolve her career, her dedication to excellence and creativity remains at the forefront. Whether she’s building brands, advocating for justice, collaborating in the world of film, or showcasing her unique fashion sense, her work exemplifies a commitment to making a positive and lasting impact.

In a world where connection, authenticity, and bold individuality are more important than ever, Tracy Lamourie’s influence extends beyond public relations, solidifying her reputation as a visionary leader, global changemaker, and cultural icon.

Published by Tom W.

Adrien Matray Discusses the ‘Near-Miss Effect’: How Hurricanes Influence Corporate Behavior

By: Aria Martinez 

How do business leaders respond to natural disasters that nearly impact their operations in an era of increasing climate uncertainty? A fascinating study suggests that corporate executives may be more influenced by close calls than purely rational analysis would dictate.

The research by Olivier Dessaint and Adrien Matray from INSEAD and Harvard University examined how companies react when hurricanes strike nearby areas but spare their own locations. Their findings reveal a pattern of behavior that raises essential questions about how businesses assess and respond to climate risks.

The “Near-Miss Effect”

The study found that companies in counties adjacent to hurricane-affected areas temporarily increased their cash holdings by about $15 million on average – despite facing no direct impact from the storms. This “near-miss effect” persisted for roughly 21 months before cash levels returned to normal.

This reaction is particularly noteworthy because the actual risk of being hit by a hurricane didn’t increase after these events. The researchers found no statistical evidence that a hurricane strike made nearby areas more likely to be shot in the following months or years. In other words, companies responded to the perception of increased risk rather than any real change in probability.

“It’s a bit like becoming extra cautious after seeing a car accident on your commute,” explains Adrien Matray. “The road isn’t more dangerous than before, but the vivid reminder of the risk makes us change our behavior temporarily.”

The Cost of Caution

While maintaining higher cash reserves might seem like prudent risk management, the research suggests this reactive approach comes at a cost to shareholders. The increased cash holdings led to lower returns and reduced market value compared to similar companies that didn’t boost their reserves.

The researchers estimate that for every extra dollar held in cash due to hurricane proximity, company market value increased by only 71 cents – suggesting investors viewed the additional cash reserves as partially wasteful. For the average company in the study, this translated to approximately $3.2 million in lost market value.

This finding highlights business leaders’ crucial challenge: balancing legitimate preparedness for climate risks against the cost of overreacting to dramatic but statistically insignificant events.

Learning From Experience

Interestingly, the study found that companies’ reactions to hurricane near-misses changed with experience. Firms that had previously experienced such events showed progressively smaller increases in cash holdings after subsequent close calls. This suggests that managers learn over time to calibrate their responses more appropriately.

Matray notes, “This learning effect is encouraging. It shows that while initial reactions might be driven by emotion and availability bias – the tendency to overweight vivid, recent experiences – organizations can develop more measured responses over time.”

Implications for Climate Change

As climate change increases the frequency and intensity of extreme weather events, understanding how businesses react to near-misses becomes increasingly essential. The study’s findings suggest that companies might go through cycles of overreaction and adjustment as they encounter more climate-related close calls.

“We’re likely to see more of this behavior as climate change creates more near-miss events,” says Matray. “The challenge will be helping businesses develop consistent, rational responses rather than lurching between complacency and overcorrection.”

Beyond Hurricanes

While the study focused on hurricanes, its implications extend to other types of climate risks. The researchers found similar patterns when examining how U.S. companies in earthquake-prone areas responded to major earthquakes in different countries – suggesting the phenomenon isn’t limited to any particular type of natural disaster.

This broader application is particularly relevant as businesses face an expanding array of climate-related risks, from flooding and wildfires to heat waves and drought. The tendency to overreact to near-misses could affect corporate decision-making across multiple dimensions of climate adaptation.

Finding the Right Balance

The study’s findings point to several practical implications for business leaders and investors:

  1. Develop systematic risk assessment procedures that rely on data rather than recent events
  2. Create institutional memory around near-miss events to avoid repeating overreactions
  3. Consider the full cost of defensive measures, including opportunity costs
  4. Maintain consistent risk management policies rather than reactive adjustments

“The key is building robust risk management systems that can withstand the emotional impact of near-miss events,” suggests Adrien Matray. “This means having clear protocols before disasters strike, rather than making major adjustments in their aftermath.”

Looking Ahead

As climate change continues to reshape the risk landscape for businesses, understanding and managing behavioral biases in corporate decision-making becomes increasingly crucial. The study provides valuable insights into how companies might better navigate this challenge.

The research also raises important questions about how businesses can maintain appropriate levels of climate risk preparation without falling into patterns of overreaction and correction. Finding this balance will be essential as organizations adapt to an increasingly uncertain climate future.

“The goal isn’t to ignore near-miss events,” concludes Matray, “but to learn from them while maintaining a rational, data-driven approach to risk management. That’s the sweet spot companies need to find.”

In an era of accelerating climate change, achieving that balance may prove to be one of the most important challenges facing business leaders in the decades ahead.

Disclaimer: This article discusses the “Near-Miss Effect” and how businesses respond to climate risks, based on research by Adrien Matray and Olivier Dessaint. The insights presented are for informational purposes only and should not be construed as professional advice. Readers are encouraged to consult experts when making decisions related to climate risks or corporate strategies. The views expressed in the article do not necessarily represent those of any specific company or institution.

Published by Anne C.

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