In the heart of Parrish County, FL, Quality Counts Auto Glass stands as a beacon of commitment to excellence. Founded by Ulises Ibarra, the company has been transforming the auto glass repair industry with its dedication to high-quality service and innovative practices. As the CEO, Ibarra has cultivated a brand that prioritizes quality over quantity, setting a new standard in an industry often plagued by declining service standards.
Ulises Ibarra’s journey into the auto glass industry began unexpectedly. Born and raised in Manatee County, Bradenton, FL, he was the third child in a family of five. His high school years were filled with sports and outdoor activities, but a chance application on Craigslist at the age of 18 led him to a job in the auto glass sector. Starting as a helper, Ibarra quickly learned the ropes from industry veterans with over 30 years of experience. This accidental entry sparked a passion that would later drive him to establish Quality Counts Auto Glass in 2015.
The inspiration behind Quality Counts Auto Glass was a desire to restore high standards in the auto glass industry. After eight years of witnessing a decline in service quality, Ibarra felt compelled to create a company where quality was the cornerstone. His mission was clear: to deliver finest service and ensure that every installation met the highest standards. This dedication to excellence is evident in the company’s unique 2-to-1 technician-to-van ratio, a practice that ensures each job is completed to factory standards. “In 2015, I noticed a decline in the quality of work in the industry, which didn’t sit well with me. I took it upon myself to bring back the high standards I believed in by starting Quality Counts Auto Glass,” Ibarra recalls.
Every entrepreneurial journey has its challenges, and Quality Counts Auto Glass is no exception. One major obstacle was maintaining high standards in an industry where quality was declining. To overcome this, Ibarra implemented the 2-to-1 technician-to-van ratio, ensuring meticulous and factory-standard installations. Adapting to unexpected events and adversity has also been a significant challenge. Embracing the belief that life is 10% what happens to you and 90% how you respond, Ibarra has navigated challenges with resilience and adaptability. Finding skilled technicians who share the company’s commitment to quality has been another hurdle. This was addressed by investing in continuous training and certification with finest adhesive brands like Dupont (formerly Dow), ensuring the team remains highly skilled and knowledgeable.
Quality Counts Auto Glass stands out in the industry for several reasons. The foundational principle of the company is to prioritize quality in every installation. This is reflected in the unique 2-to-1 technician-to-van ratio, which ensures each job meets the highest standards. The company goes above and beyond to accommodate customers’ schedules, assuring flexibility and convenience. Technicians are always in clean uniforms and provide thorough explanations of the process, ensuring transparency and trust. The team is certified with Dupont (formerly Dow), one of the finest adhesive brands globally. Ongoing training keeps the technicians up to date with the latest industry standards and practices. “Quality isn’t just a goal; it’s our standard. Every piece of glass we install is a testament to our commitment to excellence,” says Ibarra.
In the coming years, Quality Counts Auto Glass aims to continue investing in training and technology to further improve the customer experience. The goal is to make every interaction seamless, informative, and satisfying for clients. Ibarra’s personal philosophy of resilience and adaptability is embedded in the company’s culture, guiding it through challenges and driving success. Quality Counts Auto Glass has set a new benchmark in the auto glass repair industry in Parrish County, FL. With a dedication to quality, innovative practices, and exceptional customer service, the company continues to uphold the high standards that inspired its creation. As it moves forward, Quality Counts Auto Glass remains committed to its mission of delivering excellence in every installation.
For more information about Quality Counts Auto Glass, visit qualitycountsautoglass.com. Whether it’s auto glass repair, windshield replacement, or mobile auto glass repair in Parrish County, FL, Quality Counts Auto Glass is the trusted name to remember. With a steadfast commitment to quality and customer satisfaction, Ulises Ibarra and his team are transforming the industry, one installation at a time.
Published By: Aize Perez
