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Moovs Launches CRM to Help Operators Improve Customer Connections and Marketing Insights

Los Angeles, April 2025 – Moovs, a growing and highly rated private transportation software provider, is making strides in the industry once again with the launch of its new built-in CRM (Customer Relationship Management) system. Designed specifically for transportation operators, this integrated tool is built to help businesses reach broader audiences, encourage more repeat bookings, and gain clearer insights into the effectiveness of their marketing efforts—all within one intuitive platform.

With the Moovs CRM, operators can now create and manage highly targeted email and SMS campaigns to engage both past and potential customers.

Whether promoting event packages, airport transfers, corporate travel, or seasonal offers, businesses can streamline their outreach efforts and potentially enhance reservations without solely depending on word-of-mouth. This approach helps operators reach a broader audience, improve visibility, and create more opportunities for bookings.

“We designed this CRM to be more than just a marketing tool—it’s a versatile solution aimed at helping operators build stronger customer relationships and support business growth,” said Amir Ghorbani, Co-Founder and CEO. “From personalized messages to in-depth performance analytics, this makes it easy to connect with riders, drive revenue, and measure what works.”

Moovs Launches CRM to Help Operators Improve Customer Connections and Marketing Insights

Photo Courtesy: Moovs

4 Ways Moovs CRM Is Helping Operators Stay Ahead:

1. Supporting Revenue Growth

  • Reaching more customers with targeted campaigns instead of relying on word-of-mouth.
  • Unlocking new bookings by staying connected with past riders through automated emails and texts.

2. Enhancing Customer Relationships

  • Personalized insights help operators remember rider preferences, birthdays, and travel patterns.
  • Turn occasional riders into loyal customers with automated messages that make riders feel valued.

3. Measuring Impact and Performance

  • Track which marketing efforts drive real reservations.
  • Make smarter decisions with data that connects campaigns to revenue.
  • Keep improving your campaigns based on data and performance

4. Simplified Marketing, Built for the Industry

Includes ready-to-use templates for straightforward campaign creation.

Call-to-action links help promote direct bookings, seasonal offers, and referral programs.

Full compliance with unsubscribe management is seamlessly integrated.

Reply-to messaging supports real-time customer conversations.

Live analytics provide insight into which emails and SMS campaigns are generating more engagement and revenue activity.

Ready to Explore Moovs?

Moovs has introduced a built-in CRM system tailored specifically for the private transportation industry. This system provides black car and limo operators with a convenient way to manage customer relationships, streamline marketing efforts, and monitor performance indicators, integrating seamlessly with the platform they already rely on. While individual results may vary, the CRM is designed to help operators enhance their outreach and gain insights into the effectiveness of their marketing strategies.

With Moovs CRM, operators can stay connected with past customers, promote special offers, and offer a more personalized experience—all within a single platform. The system includes features such as automated birthday messages and campaign performance tracking, which are designed to help streamline processes and potentially increase bookings while also saving time.

The CRM is now available to all operators. It is designed for straightforward setup, with no requirement for additional software. Moovs provides an all-in-one platform aimed at streamlining business operations and facilitating more effective customer connections while offering tools that may support improved engagement.

 

Published by Jeremy S.

Building with Legal Access: Mitch Terrusa’s Story

Mitch Terrusa’s decision to incorporate a legal services membership program into his business operations has played a key role in how he manages multiple ventures while accessing legal support. This membership has provided Mitch with more affordable access to legal guidance compared to traditional law firms. In his experience, this approach has helped him feel more supported in business decisions, and he shares it with other entrepreneurs as a resource they may benefit from.

Mitch’s First Steps into Legal Memberships

At first, Mitch was skeptical about using a legal services membership. As an entrepreneur managing several businesses, he wasn’t sure if the service could offer meaningful legal support—especially without the high costs often associated with traditional law firms. However, after encountering a series of legal challenges, he came to recognize the value of having affordable access to legal guidance.

Mitch decided to explore this type of membership after speaking with a trusted sponsor who shared their own experience with the service. He saw potential not only in securing legal support for himself but also in sharing the resource with other entrepreneurs in his network. Seeking accessible legal protection for both personal and professional needs, Mitch signed up as an associate, marking a new chapter in his business journey.

Learning the Value of Network Marketing

Initially, Mitch needed clarification about Network Marketing due to the negative stereotypes often associated with the industry. However, he tried to understand how the system worked and how it could benefit his business and others.

“I took the time to learn about the industry,” Mitch recalls. “Once I understood how it operates and could help people, I knew it was a great opportunity.” Mitch quickly realized that Network Marketing, when paired with legal and identity protection, provided a way to offer valuable services to a broad audience—especially those who needed affordable legal assistance. It allowed him to grow his business and helped other entrepreneurs protect their interests and make informed decisions.

Core Values That Influence Mitch’s Work

Integrity, transparency, and respect are central to Mitch’s approach to business. He believes that honesty in all interactions is crucial for long-term success. “Integrity is at the core of everything I do,” Mitch shares. “If you say you will do something, you must follow through. People want to work with someone dependable.”

This philosophy has helped Mitch build trust with clients, associates, and partners, ensuring his relationships remain strong and long-lasting. Mitch values collaboration and transparency, recognizing that these principles are key to success in Network Marketing. His commitment to integrity has significantly contributed to his business success and solid reputation in the industry.

Mitch’s Approach to Legal Protection for Entrepreneurs

Entrepreneurs often face legal challenges—from contracts and disputes to intellectual property concerns. For many small business owners, the biggest hurdle is the high cost of legal services. Mitch understands that while reliable legal support is essential, it’s often out of reach due to expensive hourly fees.

“For small business owners, access to legal resources is crucial, but it can be hard to afford hourly legal fees,” Mitch explains. He found that a legal membership program provided a more predictable, affordable approach to accessing legal services. In his experience, this model helped reduce the financial pressure of dealing with business-related legal matters. For Mitch, it became a practical solution that aligned with his needs and those of like-minded entrepreneurs.

Why Legal Services Became Essential for Mitch

For Mitch, his legal plan has become more than just a resource, it has become an essential tool in his business toolkit. Over time, he’s found that legal membership benefits supported him in navigating legal responsibilities and gave him greater peace of mind, knowing that expert advice was just a phone call away. 

“The fact that I didn’t have to worry about the cost of legal services every time I faced an issue or had a legal question was a game-changer,” Mitch says. With easier access to support, he felt more confident making timely business decisions without being held back by legal uncertainties. “I love the fact I won’t have to pay for an attorney if I’m ever sued”, Mitch added. In his experience, having these resources allowed him to stay focused on growth and explore new opportunities with less stress.

Giving Entrepreneurs the Chance to Build Their Own Business

Mitch’s vision extends beyond his own success. He is passionate about supporting others in building their businesses and believes that Network Marketing, when paired with legal services, can offer useful tools for entrepreneurs seeking flexibility and protection. He sees the combination of affordable legal access and entrepreneurship as a practical option for those looking to grow sustainably.

“I’m always looking for motivated individuals who want to create something meaningful,” Mitch explains. He shares his experiences and insights with aspiring entrepreneurs, helping them explore how these resources might support their business goals. For Mitch, it’s not just about the service—it’s about encouraging others to take ownership of their decisions and pursue business development with greater confidence.

Mitch Terrusa’s Continued Efforts to Support Entrepreneurs

Mitch’s work with legal and identity protection programs has significantly shaped his approach to business. His focus on making legal protection more accessible—while supporting others in their entrepreneurial journeys—remains central to his mission. Mitch continues to encourage entrepreneurs to explore options that support growth without the weight of high financial barriers.

Through a combination of mentorship and access to the national network of top law firms, Mitch aims to empower others to make informed decisions about protecting and building their businesses. He believes that with the right tools and guidance, individuals can feel more confident navigating their business journey.

To learn more about Mitch’s work and approach to legal and identity protection, visit terrusa.com.

 

Disclaimer: This article reflects the personal experiences and views of Mitch Terrusa. Outcomes mentioned are not typical and may vary based on individual effort, experience, and circumstances. This content includes forward-looking statements, which are not guarantees of future performance. It is for informational purposes only and does not constitute legal, financial, or professional advice.

 

Published by Jeremy S.

New Entrepreneurs: How to Navigate Common Startup Challenges

Starting a business often feels like stepping into uncharted territory. New entrepreneurs frequently encounter a series of challenges that can seem daunting at first, yet these obstacles are a natural part of the entrepreneurial journey. From managing finances to finding the right team, the early days of building a business are crucial to shaping its future. With the right mindset and approach, these challenges can be addressed and turned into opportunities for growth.

Read also: From Passion to Profit: Start Your Side Hustle

How Can Entrepreneurs Manage the Fear of Failure?

Fear of failure is one of the most common concerns for new entrepreneurs. The uncertainty that comes with starting a business can feel overwhelming, and it’s easy to worry about the potential risks. However, managing this fear is an essential part of entrepreneurship. It’s important to understand that setbacks are not the end but rather a stepping stone to improvement.

Successful entrepreneurs often view failure as a learning experience. When things don’t go as planned, they take time to reflect on what went wrong and adjust their strategies. This mindset shift can turn challenges into valuable lessons. For many entrepreneurs, starting small can also help alleviate some of the pressure. Testing a product or service in a smaller market can provide useful insights and allow entrepreneurs to adjust before fully scaling their business.

Why Is Financial Management Important for New Entrepreneurs?

One of the primary challenges for new entrepreneurs is financial management. At the start, managing cash flow and budgeting effectively is crucial for the survival of the business. Proper financial planning can help entrepreneurs allocate resources efficiently and avoid running into financial trouble.

Entrepreneurs should begin by creating a clear financial plan, tracking initial investments, and estimating future expenses. It’s essential to distinguish between personal and business finances to prevent mixing the two, which can lead to complications down the road. Budgeting is equally important, as it helps entrepreneurs keep track of ongoing expenses and avoid overspending. By staying on top of these financial responsibilities, entrepreneurs can ensure that they are building a strong foundation for their business.

Seeking advice from financial professionals, such as accountants or financial planners, is also a wise step. They can provide valuable insights into tax planning, budgeting strategies, and long-term financial goals. With proper guidance, new entrepreneurs can make informed decisions that help ensure the financial health of their business.

How Can Networking Help Entrepreneurs Build Their Businesses?

Networking is often cited as one of the most valuable tools for entrepreneurs. However, for those new to entrepreneurship, knowing how to leverage a network can seem like a challenging task. Building strong professional connections is important because it can lead to partnerships, mentorship, and opportunities that may not have been otherwise available.

Networking allows entrepreneurs to surround themselves with a supportive community. This can include other business owners, industry experts, and potential customers who can provide valuable feedback and advice. Engaging with others in the industry can also help entrepreneurs stay informed about market trends and new developments, enabling them to adapt their strategies accordingly.

While it’s tempting to focus solely on one’s own business, it’s equally important to connect with others and exchange ideas. Relationships built through networking are often beneficial in the long run, helping entrepreneurs access new resources and expand their reach.

What Are the Challenges of Marketing for New Entrepreneurs?

For many new entrepreneurs, marketing can be one of the more overwhelming aspects of running a business. It may feel difficult to compete with larger, established companies that have bigger budgets and more resources. However, with a thoughtful approach, even small businesses can develop effective marketing strategies.

The first step is understanding the target audience. Knowing who the ideal customers are, where they spend their time, and what kind of content they engage with is crucial. Entrepreneurs should tailor their messaging to resonate with this audience, ensuring that it speaks to their needs and interests.

Social media is often a powerful and cost-effective tool for marketing. With platforms like Instagram, Facebook, and LinkedIn, entrepreneurs can reach a broad audience without a significant financial investment. By sharing valuable content and engaging with followers, entrepreneurs can build a loyal community and create brand awareness.

That said, marketing doesn’t have to be limited to digital channels. Word-of-mouth, local events, and partnerships with other businesses can also be valuable strategies. By thinking creatively and strategically, new entrepreneurs can develop marketing tactics that align with their goals while managing their resources effectively.

How Do Entrepreneurs Manage Time Effectively?

Time management is another challenge that new entrepreneurs face. The demands of running a business can feel relentless, and finding time to focus on essential tasks while also balancing personal life can be difficult. So how do successful entrepreneurs make the most of their time?

One approach is to prioritize tasks. Entrepreneurs should identify the activities that will have the greatest impact on their business and focus on those first. This often means recognizing which tasks require immediate attention and which can be deferred or delegated. Learning to delegate is key; an entrepreneur can’t do everything on their own, and hiring employees or outsourcing specific tasks can free up time for strategic decision-making.

Using tools like calendars, project management software, or to-do lists can help entrepreneurs stay organized. These tools enable them to track deadlines, monitor progress, and ensure that important tasks are completed on time. With better time management, entrepreneurs can stay focused and productive without feeling overwhelmed.

How Important Is Building a Strong Team for Entrepreneurs?

When starting a business, one of the most crucial decisions is hiring the right team. A business is only as strong as its employees, and building a team that shares the same vision and values can make a significant difference.

Entrepreneurs should take time to identify the skills and expertise needed within the business. Hiring employees who complement their strengths and weaknesses can help create a balanced team that can tackle various challenges. It’s also essential to foster a positive and supportive workplace culture. When employees feel valued and motivated, they are more likely to contribute to the business’s success.

Communication is key in building a strong team. Entrepreneurs should establish clear expectations, offer regular feedback, and encourage open communication. This helps ensure that everyone is aligned with the business’s goals and mission, creating an environment where innovation and collaboration can thrive.

Read also: Declining ROI? Marketing Alternatives for Startups

How Can Entrepreneurs Protect Their Health and Wellbeing?

The stress of entrepreneurship can take a toll on an individual’s mental and physical health. The pressure to constantly perform and make decisions can be overwhelming at times. How can entrepreneurs take care of themselves while managing the demands of their business?

Maintaining a healthy work-life balance is crucial. Entrepreneurs should set boundaries to ensure that they’re taking time for personal activities and self-care. Regular exercise, relaxation techniques, and hobbies can help manage stress and prevent burnout.

Seeking support from friends, family, or mentors can also provide emotional relief. Entrepreneurship can feel isolating at times, but having a support system in place can make the journey easier to navigate. Taking time to recharge helps ensure that entrepreneurs can continue to make informed decisions and approach challenges with a clear mind.

Starting a business presents its fair share of challenges, but with the right mindset and strategy, these obstacles can be overcome. By focusing on building a solid financial foundation, surrounding themselves with a supportive network, and taking care of their well-being, new entrepreneurs can set themselves up for long-term success. Through thoughtful planning and a willingness to learn, entrepreneurs can face challenges with confidence and resilience.

Streaming Services: A New Era for the Music Industry

The music industry has seen significant changes over the past two decades, largely driven by the rise of streaming services. What began as a simple way to access music online has evolved into a central component of how music is created, distributed, and consumed. Platforms such as Spotify, Apple Music, and others now dominate, giving listeners an unprecedented ability to access millions of songs from all over the world. However, this shift has brought both positive and challenging developments for artists, record labels, and fans alike.

How Did Streaming Services Emerge as a Key Player in the Music Industry?

Streaming services began to grow in prominence during the early 2000s as a response to the changing landscape of music consumption. As piracy and file-sharing led to a decline in music sales, streaming offered a legal and accessible alternative for music lovers. It provided users with a chance to enjoy a vast library of songs, often without needing to purchase individual tracks. In this new model, listeners could choose from a variety of subscription plans or even access content for free, supported by advertisements.

The widespread availability of high-speed internet and the increasing adoption of smartphones played a key role in making streaming services widely accessible. This technological progress allowed people to listen to music whenever and wherever they wanted, making music more flexible and integrated into everyday life.

What Impact Have Streaming Services Had on Artists?

Streaming platforms have had a complex impact on artists, offering both opportunities and challenges. On one hand, these platforms have provided musicians with a global audience. For many independent artists, streaming services have opened up new opportunities to be heard, bypassing the traditional barriers imposed by record labels or distribution channels. Artists no longer need to rely on physical sales or the support of large labels to reach listeners, and many can upload their music directly to these platforms with relative ease.

However, the financial structure of streaming services remains a point of concern for many in the industry. While artists have the potential to reach millions of listeners, they often earn a minimal amount per stream. This compensation model has led to questions about whether streaming is financially viable for smaller or independent musicians, who may struggle to earn substantial income from their music. In many cases, the revenue earned per stream is significantly lower than the profits once generated through traditional album sales, making it harder for some artists to sustain their careers.

How Have Streaming Platforms Changed Music Consumption?

The shift to streaming has fundamentally altered the way people consume music. In the past, music fans often bought albums, either on vinyl, cassette, or CD, and listened to them repeatedly. Streaming has shifted this model, with many listeners now opting for a more varied and spontaneous approach to music. They can switch from one song to another within seconds, often without a strong attachment to full albums.

The accessibility of streaming has also fostered the rise of playlist culture, with many listeners curating or following personalized playlists that blend songs from different genres. As algorithms become more advanced, listeners are increasingly discovering new music through playlists tailored to their preferences. These changes have had a significant impact on how music is marketed and how artists engage with their audiences.

How Have Streaming Services Influenced Music Trends?

Beyond providing access to music, streaming services also play a crucial role in shaping trends within the industry. One of the most significant ways this happens is through recommendation algorithms that help listeners discover new artists and songs. These algorithms suggest tracks based on previous listening habits, making it easier for fans to find music that aligns with their tastes. In many cases, popular playlists can help unknown songs or artists gain widespread attention.

Streaming platforms also have a hand in how genres evolve and gain popularity. Thanks to their global reach, artists from diverse regions and backgrounds are able to share their music with broader audiences. For instance, genres like K-pop, Afrobeats, and Latin pop have gained significant traction on streaming platforms, with fans from all over the world discovering and enjoying music from countries far from their own. These shifts have helped diversify global music tastes, leading to a more interconnected and fluid music culture.

What Role Do Record Labels Play in the Streaming Era?

The arrival of streaming services has altered the role of record labels in the music industry. In the past, labels played an essential part in producing, distributing, and marketing music. However, in the era of streaming, the role of labels has evolved. While they continue to help promote artists and facilitate distribution, they now work more closely with streaming platforms to secure prominent placement for their artists.

Record labels have also had to adapt to a business model that relies less on physical album sales and more on streaming royalties and other revenue streams like live performances and merchandise. The financial arrangement between record labels, streaming services, and artists has become more complex, with many labels now working to find new ways of making money from digital music.

Has Streaming Made Music More Accessible to a Global Audience?

One of the most significant benefits of streaming services is their ability to bring music to a global audience. In the past, musicians often struggled to gain international exposure due to limitations in distribution and media access. With streaming, however, listeners from around the world can access music from artists in different countries, with no need for physical copies or regional restrictions.

This has allowed for a more globalized music scene, where artists from a wide variety of backgrounds and genres can gain international recognition. For example, music from regions like West Africa, South Korea, and Latin America has become more accessible to global listeners, contributing to the rise of international genres and breaking down cultural barriers.

What Does the Future Hold for Streaming Services in the Music Industry?

The future of streaming services in the music industry is filled with possibilities, though it remains uncertain. As technology continues to evolve, there are many potential developments that could change how people interact with music. For example, the use of artificial intelligence could improve music recommendations, or new features might emerge that allow for more immersive listening experiences. Some have even suggested that the integration of virtual reality could transform how people engage with live concerts and music videos.

Despite these exciting possibilities, the current model of streaming is likely to remain dominant in the industry.

How Can the Music Industry Adapt to Streaming Services?

As streaming services become even more integrated into the fabric of the music industry, the key will be adapting to the evolving landscape. One way the industry can adapt is by continuing to explore ways to make streaming more beneficial for artists. While streaming provides greater exposure for musicians, balancing this with fair compensation is likely to remain an ongoing conversation.

The music industry will need to find new ways to ensure that streaming services continue to benefit both listeners and creators. By doing so, the industry can continue to thrive in a digital age while maintaining a healthy ecosystem for artists, record labels, and fans alike. The growing role of streaming is undeniably changing the way music is experienced, but its future will depend on how stakeholders balance the opportunities with the challenges.