By: Kevin Scott

Award-winning digital health executive Suzy Jackson, Chief Commercial Officer at RVO Health, is expanding her speaking, advisory, and executive training focus for 2026, as organizations across pharma, biotech, and healthcare are preparing for a new era of patient behavior, digital enablement, and technology-driven care. The announcement follows Jackson’s recent session at Reuters Events Pharma Customer Engagement USA 2025 in Philadelphia, where she delivered “From Pipeline to People: The New Era of Direct-to-Patient.”

At the event—which featured executives from Pfizer, Novartis, and Merck—Jackson discussed how life sciences companies might need to consider modernizing commercial and engagement strategies to meet the evolving expectations of consumers. “Healthcare is undergoing a fundamental transformation, and leaders will likely need clarity, strategy, and strong communication to adapt effectively,” Jackson says. “I’m dedicated to helping teams build frameworks that could help them meet modern patient needs, translate complex science into accessible insights, and foster trust in a highly competitive environment.”

In her role at RVO Health, the nation’s largest health and wellbeing platform, Jackson leads commercial innovation for the life sciences sector through Fullspan Health. Her work supports pharmaceutical and biotech organizations dealing with shifts in patient expectations, regulatory changes, and the rise of AI-enabled and digital-first models of care.

A Global Foundation for Modernized Care Delivery

Before joining RVO Health, Jackson spent over a decade at Accenture, managing global pharmaceutical and biotech engagements across Europe, Asia, and the Americas. She worked on managing significant business portfolios and providing guidance to senior leaders on commercial strategy, patient and provider engagement, organizational change, and designing modern health experiences. Her broad international background—combined with her platform-level perspective at RVO Health—has helped position her as a leading voice for organizations navigating the intersection of scientific rigor and modern consumer expectations.

Jackson’s Requested Speaking and Leadership Topics

As part of her expanded 2026 portfolio, Jackson plans to continue delivering a curated set of high-impact leadership, digital health, and communication programs. Her most requested topics for conferences, corporate events, and leadership programs include:

• Pharma’s Digital Reckoning: Building Bridges Between Science and the Modern Consumer: A discussion of how life sciences organizations might need to evolve in order to meet consumer-grade expectations while still adhering to scientific and regulatory rigor.

• The New Health Consumer: Technology, Trust, and the Future of Care: Insights into how AI, digital access, and modern expectations are likely reshaping patient and provider behavior across the care journey.

• When Control Meets Chaos — Lessons from My IVF Journey: A keynote exploring resilience, adaptability, and leadership during times of uncertainty, grounded in her personal journey with IVF.

• Storytelling for the Digital Generation: A practical session on how leaders can potentially communicate complexity with clarity and impact, leveraging storytelling.

• Unleashing Your Presence and Power: A hands-on session designed to help strengthen executive presence, confidence, and influence in high-stakes environments.

• Hope Is Not a Strategy: 5 Steps to an Intentional Career: A framework for career self-advocacy, visibility, and intentional leadership development.

• The Pivot: Leaping Before You’re Ready: A perspective on career reinvention, decision-making, and navigating uncertainty with curiosity and courage.

These topics reflect Jackson’s expertise across digital transformation, leadership development, executive communication, and personal resilience—areas that organizations increasingly prioritize as they modernize their internal culture and external engagement.

Strengthening Leadership Through Simply Speak Up™

Suzy is an experienced trainer, having worked with over 1000 individuals globally in storytelling. Her latest creation is Simply Speak Up™, a six-pillar communication and leadership framework, which focuses on presence, influence, clarity, self-advocacy, and communication effectiveness—skills that are essential as organizations continue to operate in more complex, fast-moving environments.

“Organizations are facing pressure to innovate responsibly, communicate effectively, and build cultures that reflect modern expectations,” Jackson says. “I’m dedicated to supporting leaders as they work toward building the next generation of patient-centered health experiences.”

A Recognized Leader in Digital Health and Women’s Empowerment

Jackson has been recognized as one of North Carolina’s “Top Women Leaders” by Women We Admire, further solidifying her role as a leading executive voice across digital health, leadership, advocacy, and modern care delivery. She also serves on the Advisory Board of Equality Now and the executive committee of Safe Alliance, bringing her leadership to global and community-level efforts focused on safety, equity, and empowerment.

Supporting the Industry Through Transformation

As pharma and biotech organizations look ahead to 2026, the industry continues to face increasing pressures: evolving consumer expectations, AI-driven innovation, heightened regulatory scrutiny, and a need for more transparent and accessible communication. Jackson’s expanded offerings arrive at a critical time—providing both executive teams and emerging leaders with tools, strategies, and clarity to navigate a rapidly evolving sector.

For organizations seeking guidance in commercial transformation, digital health strategy, or leadership development, Jackson represents one of the most versatile and future-forward experts in the industry.

More information about Suzy Jackson, her programs, and booking opportunities can be found at www.suzy-jackson.com.